We want you to be satisfied with your purchase. If something isn’t right, we’re here to help.

RETURNS  
We accept returns in accordance with applicable consumer protection laws. To be eligible for a return, items must be unused, unopened and in their original condition.

Certain items, including skincare and personal care products, may not be eligible for return for hygiene and safety reasons unless they arrive damaged or faulty.

REFUNDS  
Once a return is approved and received, we will process your refund to the original payment method. Please note that it may take some time for the refund to appear on your statement, depending on your payment provider.

EXCHANGES  
We do not currently offer direct exchanges. If you wish to receive a different item, please place a new order after your return has been processed.

DAMAGED OR INCORRECT ITEMS  
If your order arrives damaged or incorrect, please contact us as soon as possible with your order details so we can assist you.

HOW TO START A RETURN  
To request a return or report an issue, please contact our support team. We will guide you through the next steps.

ADDITIONAL INFORMATION  
Returns must comply with our policy and applicable regulations. We reserve the right to refuse returns that do not meet these conditions.